Managing customer interactions to improve sales, marketing and customer service. CRM designed to work the way your business works.
Managing customers is a key requirement for most organisations, who need help to manage sales, drive effective marketing, and ensure successful customer service. Research indicates it costs ten times more to acquire a new customer than service an existing one. Customer Relationship Management (CRM) systems were designed to help organisations manage these interactions across a business, ensuring everyone is aware of the status of a customer and their relationship with the organisation.
If you need a new web design or just a refresh, our design and development team is here for you. We deliver our high-quality websites ready for desktop, mobile and tablets. We stand behind our code, sweat, and pixels with a week’s guarantee and on-going support.
We offer customized accounting solutions for your business. These services are designed to assist your business to improve competence and performance, whilst reducing costs. Businesses operating in fiercely competitive markets require a competitive advantage, and we can provide you with this through our vast knowledge and quickly accessible resources. Some of the great accounting software that will help your business to streamline the process and reporting.
The scope document defines the objective, and what is to be achieved with the implementation. This is the blueprint for our approach.
We will create a first-level proposal listing out your timelines, requirements and cost
– Once the proposal is cleared in principle, we will initiate a detailed brainstorming session to learn of the current processes, business objectives as in the scope document, and review existing processes with important stakeholders.
Post the elaboration session, the final proposal is fine-tuned for sign off.
The success of any project depends on the training provided to key stakeholders. We will design and develop a comprehensive training plan, to ensure stakeholders can experience a smooth transition.
Our expert training teams are equipped to implement the project as planned and evaluate their effective functioning prior to taking it live.
As defined in our agreement and based on your requirements, we offer ongoing maintenance support to ensure an efficient operation.
We work with all key stakeholders involved, to assess the benefits derived post project implementation as/ if defined prior to the design.
We conduct a review annually and carry out a gap analysis, considering that business requirements change from time to time. Our team then makes recommendations for course corrections if required, to optimise performance
Why Wait?
Give us a call and we shall get started from our first Phone Call. To achieve success ACT Today and call us Now!
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